Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

DOMESTIC SHIPPING RATES AND ESTIMATES:

U.S orders over $75 get free standard shipping

Depending on where you are, shipping may look a little different. Especially with current delays from Covid-19.

US standard domestic shipping takes 4 to 8 business days

Expedited shipping – We do offer faster shipping options for US shipments

Expedited shipping takes around 1-3 business days

WHAT SHIPPING PROVIDERS DO YOU USE?

USPS and UPS in the U.S.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@themysticsclub.com with your name and order number, and we will look into it for you.

Missing or stolen packages

The Mystics Club is not responsible for any lost or stolen packages, and will not reimburse or duplicate any stolen or lost items from USPS or UPS. Customers are responsible for ensuring the shipping information provided is secure and accurate. If items are lost or stolen, a claim can be filed directly through USPS.